I recently purchased a diamond ring and was absolutely blown away by the entire experience. From the moment I walked in, the staff treated me with genuine warmth and professionalism. They took the time to understand exactly what I was looking for and guided me through the selection process without ever being pushy. Every question was answered with care, and the team made sure I felt confident and excited about my purchase.. It's clear this business truly values its customers and takes pride in both its products and service. I couldn't be happier! Highly recommended for anyone looking for not just a ring, but a memorable and trustworthy shopping experience.

Always a five star service! My rings were sparkling as usual when I picked them up and the written valuation was done quickly as well for our insurance😊

I can’t thank Donna and the team at Robert Cliff Jewellers enough for the absolutely stunning job they did on my mum’s 60th birthday ring. From start to finish, the process was seamless and so thoughtful — they took the time to really understand what we wanted and brought it to life with such care and craftsmanship. The end result was even more beautiful than we imagined. She was completely blown away! Thank you again to Donna and everyone at Robert Cliff for helping make such a meaningful gift so perfect. Highly recommend to anyone looking for timeless, quality jewellery and genuinely lovely service.

I received outstanding customer service from all the staff at Robert Cliff. Ann: informative, attentive, professional & collaborative service. Donna: bought my ideas to fruition, patient, professional & enthusiastic. My daughter now has a sentimentally beautiful, 18th birthday ring; utilising my engagement/ wedding rings. I have the ring of dreams. I wouldn’t hesitate to recommend this family run business to anyone; their professionalism, attention to their craft & customer service - exemplary!

Robert Cliff Master Jewellers has been nothing short of amazing. From the moment you walk through the doors, you’re greeted by warm, knowledgeable staff who genuinely care and go above and beyond to help. Their customer service is outstanding friendly, professional, and never pushy. The jewellery designs are simply stunning elegant, unique, and crafted with such attention to detail. I also use them for jewellery repairs Highly recommend

What can I say just "Excellent Service, great experience and the most friendly, helpful staff especially Raelene. The pieces of jewellery I purchased are really beautiful and great quality. I live in Tasmania and everytime I visit Castle Hill Shopping Centre I want to pop in and see the beautiful jewellery, Highly recommended thankyou Robert Cliff Master Jewellers regards Karen 🤗

Donna is very patient, knowledgeable and gives plent of options to work with your budget. Great experience

Robert Cliff Master Jewellers have wonderful staff. There is never any pressure to purchase and nothing is too much trouble for the staff. They have amazing design ideas if you what to remodel your jewellery.

Staff extremely pleasant and helpful. Great customer service. Deliver when they say. Very happy overall

I had three rings resized recently. I cannot recommend Robert Cliff Jewellers enough. I trust them with my precious rings, they are prompt, priced well and the staff are lovely.

I had been given a very old ring that was tarnished and had a small diamond missing. It was a very unattractive ring. I decided to ask Robert Cliff Jewellers to replace the missing diamond and to resize the ring. The photo show the result. Robert Cliff did a really wonderful job and I actually didn’t think it was my ring! They resized it and tightened up the claws as well as replacing the diamond chip and cleaning the tarnished gold. It looks so beautiful now, it looks brand-new. I really can’t believe the result and it was not expensive to have done. I can’t recommend Robert Cliff Jewellers highly enough, they did a fantastic job and I will get a lot of joy out of wearing this ring.

I received excellent service from staff member, they were very helpful, listened to what I was hoping to do with my jewellery and documented my request. Very careful with measurements for sizing of my ring. Cleaned my grandmother’s engagement ring which is very old. I have been going to Cliff Richard’s for many years and have always found all their staff very helpful.

I have been buying jewellery from Robert Cliff for 45 years. He made my engagement ring in 1980. I have bought many pieces of jewellery over the years. Their service, designs and knowledge are exemplary. I highly recommend this family run business. 👏😀

The jewellers are excellent as are the knowledgeable staff. I have been a customer of theirs , at the Castle Hill store for years and have always had excellent workmanship and service. On Sunday , 22 June, a new store was opened at Dural. It was wonderful. I had a fabulous time . The jewellery was exquisite, warm friendly atmosphere and on top of that we were given gift vouchers! Who could ask for more!. Couldn't fault them and would not go anywhere else. Mina

Staff always friendly and willing to assist in any way they can.